Executive Officer Job Descriptions

 

President-Elect
Position Summary: 
The President-Elect assists the chapter President in performance of chapter management duties, automatically succeeding to President. The President-Elect participates in the recruitment of and is responsible for the development of Board members to lead the chapter in succeeding years.

Responsibilities: 
Supports President
• Assumes duties of President when he/she is absent from board meetings or chapter meetings 
• Assists the President with chapter organization and management, clarifying board/committee responsibilities and encouraging the best use of chapter resources
• Supports the President in overseeing sound financial status of chapter by monitoring monthly budget reports
• Works with the President to establish productive relationships with ASTD affiliates and chapter member companies

Board Development
• Ensures members of the board know and understand their roles & responsibilities

Succession Planning
• Presents the board selection process to the board for approval
• Communicates to Chapter members the opportunities available to them within the Chapter
• Leads succession planning to include recruiting and developing new board members, managing the chapter's succession process, and chairing the nominating committee
• Succeeds to President upon expiration of President's term or upon resignation, incapacity, or death of President; assume duties of President when President is absent from board meetings or chapter meetings/functions

Membership 
• Monitors/reports results of needs assessments and satisfaction surveys and conveys member suggestions to board and membership. Uses results to support strategic planning and goal-setting for succeeding year
• Leads the chapter's vision, mission, and direction planning process at annual transition meeting, and is prepared to communicate and gain chapter member commitment

Chapter Recognition
• Leads the chapter awards committee in identifying candidates for local and national recognition, assuring proper award nomination documentation is submitted. 

Board Role
• Attends and participates in monthly board meetings, chapter meetings, ASTD International Conference & Exposition, and ASTD Chapter Leaders Conference (ALC)
• Participates in other chapter events, committee meetings and conferences as available
• Represents chapter professionally and ethically in all business functions/organizational activities
• Participates in the development and implementation of short-term and long-term strategic planning for the chapter

Qualifications: 
• Effective verbal communication, leadership, diplomacy, personal interaction, problem-solving and meeting management
• Ability to lead a committee, delegate tasks, and monitor progress
• Ability to build, motivate, and lead a team of volunteers
• Ability to plan, organize, and evaluate chapter activities
• Demonstrated experience in budget design and accountability desired
• Demonstrated ability to manage projects
• Time available to fully participate in chapter and board meetings, and represent the chapter regionally and nationally 
• National member of ASTD and member in good standing of local chapter


 
Vice President of Marketing and Communications
Position Summary: 
The Vice President of Marketing and Communications oversees activities related to communications to the chapter members, the community, and other professional associations. The Vice President of Marketing and Communications is responsible for increasing the chapter’s presence and to expand the membership of the Chapter through marketing efforts.  An appointed board member will work closely with the Vice President on these initiatives.

Responsibilities: 
Marketing
• Manage distribution of chapter publicity and press releases, radio announcements, advertising, and promotional materials
• Supplies content for newsletter and marketing materials as needed
• Reviews materials, and ensures a clear and consistent marketing approach
• Solicits web advertising and corporate sponsorships and assembles a committee to support this effort
• Supports programs/professional development and SIGS in advertising monthly programs and workshops
• Works with the local media to increase the presence of the chapter
• Designs annual budget for marketing function; audits income/expenses monthly to ensure chapter's sound financial status

Member Recruitment/Orientation
• Creates prospect and new member packets detailing top benefits of joining the organization, and upcoming opportunities to meet other prospects/members
• Ensures new member orientation occurs on a regular basis with board and committee members available to answer questions regarding the organization
• Coordinates distribution of membership packets, including current rosters and member benefits.

Member Retention
• Implements programs that result in decreased membership expirations 
• Ensures processes are in place to follow up with members whose annual membership is about to expire, and advocates renewal
• Increases member renewal by a stated amount

Member Satisfaction
• Provides services that will enhance new members acculturation to the organization
• Conducts needs assessment and member satisfaction surveys on a regular basis, reports results and make recommendations to the board

Recruitment/Training
• Recruits and trains volunteers to support marketing and membership functions
• Recruits and trains incoming Vice President of Marketing and Communications 

Board Participation
• Participates in all monthly board meetings and chapter programs. Participates in other chapter events, committee meetings and conferences as available
• Partners with other committees (marketing, programs) to highlight the value to becoming a member 
• Tracks new, renewed, and expired memberships and reports to board on a regular basis
• Reports communications-related topics to board
• Represents chapter professionally and ethically in all business functions/organizational activities
• Participates in board meetings and chapter meetings, the ASTD International Conference and Exposition and ASTD Chapter Leadership Conference (ALC)

Qualifications: 
• Solid marketing and public relations skills
• Skilled in written and verbal communication, personal interaction and problem-solving
• Ability to plan, organize and execute activities as required by the position
• Ability to complete projects within established timeframes
• Ability to delegate tasks and monitor follow-through
• Time available to fully participate in chapter programs and board meetings 
• Has a willingness to advocate the chapter 
• Ability to seek others out as volunteers 
• National member of ASTD and a member in good standing with the local chapter

 
 
Vice President of Technology
Position Summary: 
The Vice President of Technology identifies, implements, and maintains website content and other technologies that support board goals and improve member services.

Responsibilities: 

Chapter Support
• Supports board and chapter functions by monitoring chapter presence on LinkedIn, WordPress (blog) and other social media applications that the board may determine necessary.  Coordinates  Wild Apricot (ASTD National Chapter Website Application) for NH Chapter Website, including acting as point of contact and liaison with website host
• Provides help in accessing and navigating website
• Researches, develops and facilitates the sourcing of new ideas and concepts for using technological innovation to deliver enhanced services to members

Board Participation
• Supports and promotes CORE, and the strategic goals and action plans of the chapter 
• Represents the chapter professionally and ethically in all business functions/organizational activities
• Attends and participates in all board and chapter meetings. Participates in other chapter events, committee meetings, and regional conferences as available

Recruitment/Training
• Recruits and trains volunteers to support the technology function
• Recruits and trains incoming Vice President of Technology

Qualifications: 
• Demonstrated skills and experience in website maintenance.
• Active user of Social Media
• Possess an ability to pay close attention to detail
• Ability to plan, organize, and evaluate activities required by the position
• Ability to complete projects within established timeframes
• Time to attend board meetings and other chapter functions as required by this position
• National member of ASTD and a member in good standing with the local chapter

 
Vice President of Chapter Administration
Position Summary: 
The Vice President of Chapter Administration will be responsible for day-to-day issues of the Chapter and will work in conjunction with the Chapter Administrator.

Responsibilities: 
Chapter Meetings
• Schedule and coordinate monthly board meetings; work with the Chapter Administrator to set up phone meetings
• Set up meeting agenda and distribute to the Board of Directors prior to the meeting
• Record meeting minutes and distribute to the Board of Directors
• Publish meeting minutes to the chapter
• Follow up on all actions plans as a result of each meeting

Chapter By-Laws and Operating Procedures
• Communicate with national to ensure Chapter by-laws are accurate
• Ensure the Chapter properly follows the by-laws
• Update Chapter by-laws as needed
• Develop a relationship with the National Area Manager.  Work with the National Area Manager on Chapter operating procedures.

Annual Planning
• Coordinate the development and implementation of the Chapter’s annual plan
• Work with the other Executive Officers to combine all annual plans into one working plan
• Update the Board on the progress of the annual plan and suggest changes and/or improvements

Communications
• Ensure a process is in place to communicate Board of Director activities to the membership

Chapter Finances
• Ensure the financial records of the Chapter are up-to-date and present at monthly board meetings
• Provide quarterly and annual financial reports to the Board.  

Other
• Assist other Board members as requested and ensure they have the assistance they need to carry out their responsibilities
 
Qualifications: 
• Skilled in written and verbal communication, personal interaction and problem-solving
• Ability to plan, organize and execute activities as required by the position
• Ability to complete projects within established timeframes
• Ability to delegate tasks and monitor follow-through
• Time available to fully participate in chapter programs and board meetings 
• Has a willingness to advocate the chapter 
• Ability to seek others out as volunteers
• National member of ASTD and a member in good standing with the local chapter

 
Vice President of Program Development
Position Summary: 
The Vice President of Program Development oversees the chapter’s programming function, including responsibility for topic/speaker selection, site selection, and overall meeting management and reporting.

Responsibilities: 
Program Development
• Develops and implements an annual Program Development Plan, following Board review and approval
• Ensures a relevant program/event is held approximately monthly (September-May)
• Solicits program topics from membership and evaluates relevance and interest to members
• Administers program events within budget
• Attracts and secures speakers who address the concerns and interests of the membership
• Coordinates locations for workshops and attends to the programming details (speaker’s set up/AV needs, food orders, registration desk coverage)
• Collects and reports on participant feedback of programs, and uses feedback to plan future events

Collaboration
• Provides meeting details, including speaker’s biography, to the VP for Marketing and Communications for press release development and mailings (electronic or paper) and to the VP for Technology to post to for chapter website.
• Promotes member benefits and opportunities at chapter functions

Recruitment/Training
• Recruits and trains incoming Vice President of Program Development
• Recruits and trains volunteers to support program functions. 
Board Participation
• Attends board meetings, chapter programs, and regular committee meetings. 
• Represents the chapter professionally and ethically 
• Participates in board meetings and chapter meetings, ASTD International Conference and the ASTD Chapter Leadership Conference (ALC)

Qualifications: 
• Possesses marketing and public relation skills
• Skilled in written and verbal communication, personal interaction and problem-solving
• Ability to plan, organize and execute activities as required by the position
• Ability to complete projects within established timeframes
• Ability to delegate tasks and monitor follow-through
• Ability to attract and lead committee members
• Time available to fully participate in chapter events
• National member of ASTD and a member in good standing with the local chapter



Vice President of Trainer Development

Position Summary: 

The Vice President of Trainer Development is responsible for the oversight and curricular development of the Trainer Development certificate program and is supported by a paid Trainer Development Administrator.


Responsibilities: 

Trainer Development Oversight 

• Review and assess validity of course offerings

-If needed, redesign an existing course or design a new one
-Present the new course and revise it as needed
-Recruit and hire a trainer to take over the class
-The next time it is delivered the course will be delivered with the new trainer
• Resource for past, current, and future participants and trainers
-Provide supervision to the Trainer Development Administrator
-
Review scholarship applications with board input and notify applicant
-
Work with the Vice President of Technology on the development and provision of online courses -Review and possible redesign of all courses offered

• Additional Duties
  • Develop and implement an OD or a coaching or an e-learning track
  • Resource for past, current, and future participants and trainers
  • Develop and implement an OD or a coaching or an e-learning track

  • Networking with trainers and training directors

  • Address branding issues, including changes to the name of the series, e.g. Train the Learning Professional (TLP)
     
Trainer Development Classes
  • Responsible for the recruitment, hiring and renewal/non-renewal of trainers
    -Ask sphere of influence for recommendations
    -Check references 
    -Determine each trainer's room and media needs and arrange for them to be met
    -Inform trainer if a course will be removed from the list of offerings
    -Meet and greet both morning and afternoon of each class

  • Visit courses to ensure quality


    Qualifications:

    ·        Knowledgeable about best training practices and the needs of a diverse set of learners
    ·        Ability to plan, organize and execute activities as required by the position
    ·        Ability to complete projects within established timeframes
    ·        Ability to delegate tasks and monitor follow-through
    ·        Time available to fully participate in chapter programs and board meetings
    ·        Has a willingness to advocate the chapter
    ·        Ability to seek others out as volunteers
    ·        Has a strong network of trainers to utilize in delivering certificate eligible courses
    ·        National member of ASTD and a member in good standing with the local chapter

     
     
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